Frequently Asked Questions
How to choose stone
There is a huge variety when it comes to stone. You need to decide whether you want a natural or engineered stone, what color will fit best with your space, and finally look at slabs in our live inventory or showroom and find the perfect stone for you.
- Q: How to get the most accurate quote?
- Use the “instant quote” tool to enter in your custom square footage and layout, choose edges, and stone to get an estimate quickly. Alternatively, you can request a free estimate here.
- Q: Do I need an appointment to see the showroom?
- No. Come by between regular business hours Monday-Friday 8am-5pm or make an appointment after hours to see our beautiful showroom and talk to a knowledgeable rep. Directions can be found here.
- Q: What's the difference between granite and quartz?
- Granite is a natural stone that is very dense and durable with many different variations in color and pattern. Quartz is an engineered stone that is composed of a majority of quartz and a small amount of resin. Quartz is very durable and impervious to stains.
- Q: Where can we see the slabs?
- Our live inventory contains high quality pictures of our full slabs and remnants and can be viewed here. You can also come into the showroom to see in person.
- Q: How long does the process usually take?
- From point of order to install is usually 10-14 days.
- Q: How much material is needed for a countertop or vanity?
- This is determined by the square footage, and you do not pay for the parts of a slab that you don’t use. Use the instant quote tool to calculate square footage and get a quote.
- Q: Do you sell remnants?
- We do! Take a look at our live inventory and see if we have the right remnant for you.
- Q: How noticeable are seams
- Seams from a quality fabricator and installer can be next to invisible. During the templating process stone veins and patterns can be aligned to minimize seam visibility.
- Q: What is a bookmatched slab?
- A bookmatched slab is two slabs from the same batch that are installed to be mirror images of each other.
- Q: What is sealing?
- Natural stone countertops are porous, and will absorb materials and lead to unsightly stains. Sealers work by absorbing into the pores to slow absorption of stains.
- Q: Can I use knives on my granite?
- Granite is incredibly hard and durable, and very resistant to cuts and scratches. With this being said, the reality is, the hardness will most likely end up hurting your knives. Additionally, liquids from foods being cut on the counter can cause etching or staining.
- Q: How to choosing the right thickness?
- The industry standards are 2cm (¾”) or 3cm (1 ¼”) with 2cm being the standard stone thickness for bathrooms, and 3cm being the standard thickness for kitchen counters. These are not strict rules as it comes down to personal preference.